read firstREAD THIS: If you have contacted TMP and have not received a response, or if you have placed an order and have not received any communication about the order or its status, first check your spam folder as some email clients will place our emails in the spam folder if you have not whitelisted our domain (themedicalprepper.com).  We respond to every message and every order is followed by at least two emails including a confirmation and completion email which provides tracking numbers for all shipments.